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Customer reviews

DateProductScoreCustomer CommentPosturite Comment
2017-08-21Posturite CurveService
4
Product
3

Service

item delivered swiftly.

Product

Not comfortable as a back support (for me at any rate), but good to use for sitting on.

2017-08-21Penguin Ambidextrous Vertical MouseService
5
Product
5

Service

very GOOD!!

Product

Great! Best investment in my health ever!

2017-08-21Posturite Back SupportService
4
Product
3

Service

I suffer with a bad back, and I am only 5ft tall so the support gives good support to my lower back and also brings my legs forward on the chair which gives me a comfier position to sit

Product

It does the job I require.

2017-08-21Penguin Ambidextrous Vertical MouseService
4
Product
4

Service

Very Good.

Product

Great product and design. I found it easy to use straight away. Wheel sometimes makes a bit to much noise when scrolling but apart from that I am very pleased with the product.

2017-08-18Positiv Me 100 Task Chair (medium back - fully upholstered)Service
5
Product
5

Service

Website easy to navigate. Delivery was as promised. Product excellent. Would recommend Posurite to others

Product

We purchased for a client and they have been very pleased with the product.

2017-08-18Posturite Back SupportService
4
Yes

2017-08-17Black Anti-Glare KeyboardService
5
I ordered based on what I read and I received exactly what I read..... perfection.

2017-08-17Keyboard & Mouse RestService
1
Product
1

Service

I have been trying to return these items as they were not suitable for my client I have sent 2 emails and received no response.
Posturite are always very good and give us a positive experience and this is not usual.
I have only highlighted the BAD SERVICE star to attract your attention.

Product

Not suitable and you have been so long in responding we have bought a more suitable alternative.

Posturite

Good Afternoon, Thank you for your feedback. I'm sorry the service provided has not been as expected relating to your return request. Further to your correspondence with my colleague, I will ask one of our advisors to contact you as a priority to arrange for the unsuitable items to be collected via courier on this occasion. Please do not hesitate to contact me if you require any further assistance in the interim. Kind Regards Stacey

Posturite

Good Afternoon, Thank you for your feedback. I'm sorry the service provided has not been as expected relating to your return request. Further to your correspondence with my colleague, I will ask one of our advisors to contact you as a priority to arrange for the unsuitable items to be collected via courier on this occasion. Please do not hesitate to contact me if you require any further assistance in the interim. Kind Regards Stacey

2017-08-17RiteBar Roll Bar MouseService
5
Delivery was very quick.

2017-08-17Penguin Ambidextrous Vertical MouseService
4
Reliable company, quick delivery and well stocked.

2017-08-14VARIDESK Pro 30 - Single Monitor - BlackService
4
Product
4

Service

Easy to use and order through

Product

Useful and have benefited from using it. Does take up a lot of space on the desk though.

2017-08-13MouseBean Ergonomic Hand RestService
4
Product
5

Service

Very good product (Mousebean), but shockingly high postage for such a small, light item. 'One size fits all' is not a reasonable policy for such small packages.

Product

This wrist rest really does help. However, the rubber pads need replacing occasionally and Posturite don't help you with this. It seems that you have to buy the whole item again, which is unnecessarily expensive and wasteful.

2017-08-11MouseBean Ergonomic Hand RestService
3
Product
3

Service

The goods we actually ordered arrived in good time without any issues. However, a second parcel was delivered at the same time, which displayed our address but wasn't for us. Getting you to collect this parcel, after leaving several messages for you, was really not easy

Product

There was no glue or tape attached to this product so that we could correctly fit it. It is still on the desktop waiting for someone to go out and get some glue. You really should include all items so that it can be used immediately.

Posturite

Good afternoon, Thank you for your feedback. We are pleased to hear the initial order arrived swiftly and we sincerely apologise for the confusion surrounding the arrival of a second set of goods. I understand my colleague has made contact and these have now been collected. We appreciate you bringing this to our attention, Please do not hesitate to contact me directly if you require any further assistance Kind Regards Stacey

2017-08-10Positiv Single and Double Leg RestService
5
Product
5

Service

Product came on time, was no fuss ordering and it is just perfect for the job required

Product

is perfect for the required help needed

2017-08-07Evoluent VerticalMouse 3 RightService
5
Product
5

Service

Delivered the item(s) the day after ordering. Would both use them again (have used them for several years anyway) and would most definitely recommend them.

Product

The items were purchased for two employees who were experiencing discomfort with a traditional-style mouse. They have both said the ergonomic mouse is very comfortable to use and has helped relieve previous discomfort.

2017-08-06Bakker Elkhuizen Ergo-Q 330 Laptop StandService
5
Product
3

Service

Excellent service.

Product

Didn't work for me -
Not for small laptops

Posturite

Good Morning, Thank you for your feedback. I'm sorry the item was unsuitable on this occasion. I can see a return has been arranged, the item refunded and a new order placed for an alternative.  We appreciate your feedback and for bringing this to our attention. Please do not hesitate to contact me directly if you require any further assistance. Kind Regards Stacey

Posturite

Good Morning, Thank you for your feedback. I'm sorry the item was unsuitable on this occasion. I can see a return has been arranged, the item refunded and a new order placed for an alternative. We appreciate your feedback and for bringing this to our attention. Please do not hesitate to contact me directly if you require any further assistance. Kind Regards Stacey

2017-08-03DeskRite 300 Electric Height Adjustable Sit-Stand Desk - WritingService
3
Generally good service. Poor communication - delayed delivery was not communicated, had to contact posturite to be informed there was a delay.

Was informed delivery company's tracking website was down. When I asked for contact details of delivery company was told I could not be given it.

Installation service was used - gave alternative contact number to posturite as would be off when installation was due but this was not given to the engineer.

2017-08-02Posturite Back SupportService
3
Product
3

Service

I had to return the product at my own expense plus then needed to chase refund. When that was processed their postage was deducted. I ended up paying for two lots of delivery costs.

Product

Good product but it didn't work with my office chair that has a curved back.

2017-08-02Posturite BoardService
5
Product
3

Service

There was a problem with delivery process, because in the recipient's field there was "Cash sales export". I had to ask company to provide some papers, which was done quickly, although the overall devilry process made me to go through the dirty waters and drink the blood.

Product

1. Edges are rather shabby.
2. Glue sticks out of the edges.
3. The cardboard is crookedly pasted.
4. Traces of paint next to the logo.
5. Magnets leave dark spots on the paper.

2017-08-01Adapt 600 Chair RangeService
5
Clear, informative website - great use of images to show what each item is.
A part of the chair was broken when it arrived and it was all dealt with very smoothly and quickly to get a replacement piece and fit it.
I spoke to a member of the team on the phone to get a VAT receipt, and it was in my inbox before we finished the call.