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Conflict Resolution from WorkRite

Our new Conflict Resolution E-Learning Course

Our WorkRite division is constantly improving and developing new courses to meet the needs of our customers, our new Conflict Resolution course is the 16th in our fast-growing portfolio of easy-access e-learning courses.

It is designed for anyone whose work could bring them into contact with customers or members of the public who might be frustrated, aggressive or even violent. It explains the potential causes of conflict and how to de-escalate or retain control of a situation, taking people step by step through how to safely resolve potential conflicts before they reach crisis point.

Like all our e-learning courses, Conflict Resolution features stunning graphics and interesting interactive elements designed to help maintain attention, retain information and improve learning.

Conflict Resolution will be joined shortly by a brand new course on Slips, Trips and Falls, a massively important subject as they are associated with more fatal and major injuries in the workplace than any other injury kind.

If you would like a trial of any WorkRite online courses or Accident or Risk systems, visit our website or call us on 0845 345 0030.