Website feedback wanted

Can you help us with some feedback on our new website? We’re looking for a handful of volunteers to take part in a short online exercise which will help us discover whether all the changes we have made are working satisfactorily to the benefit of our customers.

Anyone with a PC or a Mac and a microphone can take part, whether in an office or at home. You will simply be asked to think out loud as you complete some basic online shopping tasks whilst we record your activity, and then answer a few questions.

No specialist knowledge is required and the whole exercise should take no more than 15-20 minutes. In return you will be given a £15 gift voucher to spend in our online shop.

If you would like to help out, please email with the following details:

  • Your name
  • Your occupation
  • Whether you have used the website before, and if so what to do
  • Why you would like to take part

The information we gather during this exercise will help us continue to improve the online experience for all of our customers.

We look forward to hearing from you.