DSE Remote Consultation
Choose our DSE remote consultation service and you’ll enjoy the same quality and depth of advice provided in our face-to-face assessments, with a shorter waiting time and with no physical contact - perfect for homeworkers.
Receive helpful posture and set-up advice at your convenience. Using a combination of measurements, photographs and a short chat over Microsoft Teams (video chat), or the telephone, our experienced DSE assessors will be able to draw up a report that highlights risk areas and suggests improvements to help you feel as comfortable and productive as possible.
This is a convenient and cost-effective solution for any individual who has reported pain or discomfort that may be related to their workstation.
What is a DSE Remote Consultation?
Get to the root of work-related pain with our DSE Remote Consultation. This is a one-to-one session delivered over video chat or the telephone, which is designed to identify and help eliminate problems related to DSE activities. By ‘problems’, we mean anything that could be aggravating, contributing or even causing an employee to have discomfort whilst working with DSE.
With this assessment we aim to review and improve the workstation set-up to help alleviate musculoskeletal discomfort and, as a result, improve the wellbeing and productivity of your employees.
Who is the DSE Remote Consultation for?
The DSE Remote Consultation is for people who are experiencing discomfort or pain at their DSE workstations and need advice and recommendations. Usually this assessment is undertaken following a DSE compliant assessment has failed to resolve any issues reported.
What happens in a DSE Remote Consultation?
The assessment will be carried out over Microsoft Teams, or the telephone, by a member of our assessment team. All of our assessors are trained DSE assessors with extensive product knowledge. They know their stuff and they’re always happy to share their expertise with your employees.
Following the assessment, a form will be submitted which will address the reason for the assessment, highlight any relevant areas of concern, and provide recommendations.
What happens after I book a DSE Remote Consultation?
After your assessment booking has been placed, a member of our appointments team will be in touch to confirm a suitable assessment date.
Do I need to appear on webcam?
It is not essential, but preferable. There is the option of chatting over Teams without activating your webcam — or we can talk over the phone instead. However, being able to see one another allows for a more personable experience.
Do I need to download any additional software to join the Microsoft Teams appointment?
No, you can join the meeting easily through a web browser without downloading any software.
Can I join by telephone?
Teams meetings are best when you join them from the Teams app or Teams website. If you're unable to use the Teams app or Teams website, you can join by calling the phone number we’ll send over email on the appointment invite.