- Fully upholstered one piece shell with removable covers.
- Full freedom of movement - tilt forward (12°) and backward (11°).
- 5 Star Base.
- Soft Floor Castors.
- Made from recycled car bumpers and waste household plastic packaging. Plastic components are labelled to enable sorting for recycling.
- Dynamic ergonomy.
- Environmentally friendly.
- HAG 10 year guarantee.
- Backrest Height: 390 mm
- Seat Width: 390 mm
- Seat Depth: 425 mm
- Seat Height: 457 mm
- Weight: 5kg
Q: My gas stem seems a little stiff – is this normal?
Sometimes, over time, the gas stem can become a little stiff when trying to adjust the height. A quick and easy fix for this is using WD-40 or Vaseline. Apply a light layer of grease to the gas stem, then try adjusting the gas stem 3-4 times. The gas stem should now adjust easily.
Q: How do I change the height of my chair?
There is a lever on the right hand side of your HAG Conventio 9512, which adjusts the height of your seat. Lift this lever to adjust the height to a point where you are comfortable, then release the lever to lock in place.
Still having problems?
Please give our customer services team a call on +44 (0) 345 345 0010.
Contact us about your seating project
Need more than one chair? However big or small your project is, we have a dedicated service to support you. Not only will you get expert advice, trials, delivery and set-up, but you’ll also benefit from great discounts on bulk orders.
To request a no-obligation quote, or to discuss your requirements further, please fill out our contact form and we will get back to you as soon as possible.
We do not keep stock in our warehouse. We will order this item from our supplier.
We will process your order in 24 hours. This item may take up to 4-6 working weeks for delivery, though will typically be faster. If the goods are being delivered to a private address, the end user will be contacted prior to despatch of the goods to arrange a delivery date.
This item is non-returnable
Due to the bespoke nature of this product, that it's specifically made for you, this item is non-returnable.
Please ensure you consider your purchase carefully before ordering. If in the very unlikely event the item is faulty we will collect it and either refund it or provide you with a replacement.
Please let us know within 24 hours of receipt of the item to make a valid claim.
Free chair setup service
Upon receiving your chair, please email email@example.com or call +44 (0) 345 345 0010 to arrange your complimentary chair setup.