Q: How do I adjust the back angle of my chair?
At the far back of the seat pad on the right hand side, there is a paddle that adjusts both the backrest angle and the tilt motion of your Activ 222.
To adjust the backrest angle you need to turn the paddle backwards so you can adjust to a comfortable position.
Q: My gas stem seems a little stiff – is this normal?
Sometimes, over time, the gas stem can become a little stiff when trying to adjust the height. A quick and easy fix for this is using WD-40 or Vaseline. Apply a light layer of grease to the gas stem, then try adjusting the gas stem 3-4 times (the height adjustment paddle is on the right hand side). The gas stem should now adjust easily.
Q: Can my seat slide forward?
Yes, your chair has a seat slide plate. The adjustment paddle is on the right hand side of your Activ 222. Lift the paddle to adjust your seat. To feel the benefit, the edge of your seat should be 4 fingers-width away from the back of your knee.
Q: How do I stop the rocking motion of my chair?
At the far back of the seat pad on the right hand side, there is a paddle that adjusts both the backrest angle and the tilt motion of your Activ 222. To adjust the tilt motion, simply turn the paddle forwards.
Q: We have hot-desking and I want to adjust the backrest height – how do I do this?
On the right hand side of your backrest (at the bottom) there is a paddle that you need to push to adjust the height of your backrest. Once you are happy with the position, simply release the paddle.
Still having problems?
Please give our customer services team a call on +44 (0) 345 345 0010.
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