Additional Information
- Easy chair adjustments to suit different users - including seat height adjustment
- Flexible stool with a saddle seat
- Standard 200 mm gaslift
- Integrated cushion for improved comfort
- Polished aluminium footbase - Strong and durable
- Dynamic ergonomy
- Environmentally friendly
- HAG 10 year guarantee
- Seat Width: 460 mm
- Seat Height: 470-635 mm
- Gas stem: 200mm lift
- Weight: 7kg
Q: My gas stem seems a little stiff – is this normal?
Sometimes, over time, the gas stem can become a little stiff when trying to adjust the height. A quick and easy fix for this is using WD-40 or Vaseline. Apply a light layer of grease to the gas stem, then try adjusting the gas stem 3-4 times. The gas stem should now adjust easily.
Q: Can my seat slide forward?
On the HAG Capisco Puls there is a handle on the right hand side of the chair. Pull the handle backwards to lock the tilt motion. To unlock, simply push the handle forwards. About four fingers width between the front edge of the seat and the hollow of the knee provides good blood circulation.
Q: My chair didn’t come with a neckrest – can I order one to add on myself?
Unfortunately, you cannot fit a neckrest to the HAG Capisco Puls.
Q: How do I adjust the back angle of my chair?
Unfortunately, you cannot adjust the back angle on the HAG Capisco Puls.
Q: How do I stop the rocking motion of my chair?
On the HAG Capisco Puls there is a tilt lock on the left hand side, underneath the seat. Pull the tab outwards to lock the chair. To unlock the chair, push the tab inwards.
If you want to adjust the tension of the tilt motion, use the tab on the right hand side of the chair. Push the tab inwards to increase the tension and pull the tab outwards to decrease the tension.
Q: We have hot-desking and I want to adjust the backrest height – how do I do this?
There is a ring style button on the lower back of the backrest. Pull the ring out to adjust the backrest height to a more comfortable position. Let go of the ring style button to lock the backrest.
Still having problems?
Please give our customer services team a call on +44 (0) 345 345 0010.
Contact us about your seating project
Need more than one chair? However big or small your project is, we have a dedicated service to support you. Not only will you get expert advice, trials, delivery and set-up, but you’ll also benefit from great discounts on bulk orders.
To request a no-obligation quote, or to discuss your requirements further, please fill out our contact form and we will get back to you as soon as possible.
Delivery
Non-warehouse stock
We do not keep stock in our warehouse. We will order this item from our supplier.
Delivery time
We will process your order in 24 hours. This item may take up to 4-6 working weeks for delivery, though will typically be faster. If the goods are being delivered to a private address, the end user will be contacted prior to despatch of the goods to arrange a delivery date.
Returns
This item is non-returnable
Due to the bespoke nature of this product, that it's specifically made for you, this item is non-returnable.
Please ensure you consider your purchase carefully before ordering. If in the very unlikely event the item is faulty we will collect it and either refund it or provide you with a replacement.
Please let us know within 24 hours of receipt of the item to make a valid claim.
Free chair setup service
Upon receiving your chair, please email appointments@posturite.co.uk or call +44 (0) 345 345 0010 to arrange your complimentary chair setup.
