Accessibility statement

Website

Accessibility statement for Ecommerce Site

This accessibility statement applies to the Ecommerce Site.

This Ecommerce Site is run by Posturite. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard or speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this Ecommerce Site is

We know some parts of this website are not fully accessible:

Some images and buttons do not have appropriate labels
Some components and text lack contrast with their backgrounds
Some forms and navigation features are not fully accessible by screen readers or keyboard users
Video content may not include captions, transcripts or audio description

We are actively working on these issues through our accessibility roadmap.

Feedback and contact information

If you need information on this Ecommerce Site in a different format like accessible PDF or large print:

email [email protected]
call 0345 345 0010

We'll consider your request and get back to you in 5 days.

Our approach

Accessibility is an ongoing process, and we are committed to continual improvements. Your feedback is valuable in helping us make our website better for everyone

Assessments and Appointments

Accessibility statement for Assessment Booking Journey

This accessibility statement applies to the entire Assessment Booking Journey, including the client referral form, associated email communications, and the self-service booking process available at https://app.posturite.co.uk/.

The Assessment Booking Journey is run by Posturite. We want as many people as possible to be able to use this web application. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the web application text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this Assessment Booking Journey is

We know some parts of this web application are not fully accessible:

Some images may contain inappropriate alternative texts
Some content may be inaccessible when navigating with a screen reader
Zooming text only to 200% some content may become cut off or truncated

Feedback and contact information

If you need information on this Assessment Booking Journey in a different format like accessible PDF or large print:

email [email protected]
call 0345 345 0010

We'll consider your request and get back to you in 5 days.

Reporting accessibility problems with this Assessment Booking Journey

We're always looking to improve the accessibility of this web application. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact our support team on [email protected] or 0345 345 0010.

Technical information about this Assessment Booking Journey's accessibility

Compliance status

This web application is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

On the Call page, embedded multimedia lacks an accessible name. This fails WCAG 2.2 success criterion 1.1.1 (Non-Text Content).

Status: Completed July 2025 - pending reaudit

When zooming text only to 200% some content may become cut off or truncated. This fails WCAG 2.2 success criterion 1.4.4 (Resize Text).

Status: Complete July 2025 - pending reaudit

Checkbox elements are focused multiple times whilst navigating using Android TalkBack. This fails WCAG 2.2 success criterion 4.1.2 (Name, Role, Value).

Status: Complete July 2025 - pending reaudit

What we're doing to improve accessibility

We are actively working to address the accessibility issues outlined in this statement. Improvements have been completed and are pending a reaudit.

Rather than maintaining a separate roadmap document, we consider this accessibility statement to serve as our improvement plan. It outlines the specific issues identified, the planned resolution date, and our commitment to accessibility.

We will review accessibility annually to ensure all identified issues are fully resolved and to address any new accessibility concerns that arise.

Preparation of this accessibility statement

This statement was prepared on 02/04/2025. It was last reviewed on 04/04/2025.

This web application was last tested on 02/04/2025. The test was carried out by Zoonou.

Zoonou used WCAG-EM to define a representative selection of pages and test approach

Posturite One - Case Management System

Accessibility statement for Case Management System

This accessibility statement applies to Posturite One Case Management System https://one.posturite.co.uk/.

This Case Management System is run by Posturite. We want as many people as possible to be able to use this web application. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We've also made the web application text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this Case Management System is

We know some parts of this web application are not fully accessible:

Data within the charts cannot be accessed when using Dragon Naturally speaking.

Feedback and contact information

If you need information on this Case Management System in a different format like accessible PDF or large print:

email [email protected]
call 0345 345 0010

We'll consider your request and get back to you in 5 days.

Reporting accessibility problems with this Case Management System

Technical information about this Case Management System's accessibility

Compliance status

This web application is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Whilst navigating with Dragon Naturally Speaking (speech recognition software), emails present within a case are unable to be expanded. Additionally, pie charts on the dashboard are unable to be interacted with. This fails WCAG 2.2 success criterion 4.1.2 (name, role, value).

Status: Completed July 2025 - pending reaudit

What we're doing to improve accessibility

We are actively working to address the accessibility issues outlined in this statement. Improvements have been completed and are pending a reaudit.

We will review accessibility annually to ensure all identified issues are fully resolved and to address any new accessibility concerns that arise.

Preparation of this accessibility statement

This statement was prepared on 02/04/2025. It was last reviewed on 02/04/2025.

This web application was last tested on 02/04/2025. The test was carried out by Zoonou.

Zoonou used WCAG-EM to define a representative selection of pages and test approach