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How to take a ‘human-centred approach’ to business


Friday 17 March


Tom Stewart, System Concepts


Is it time to consider ‘upping your game’ when it comes to wellbeing in the workplace? Working from ‘The Human-Centred Organisation - Rationale and General Principles’ recently published by the British Standards Institution (BSI), Tom will discuss the significant business and operational benefits of taking a human-centred approach, while demonstrating the opportunities it presents to health and safety professionals. You will come away more knowledgeable about the origins and aims of the new standard, with a better understanding of its contents and how you can apply this to your organisation.


Tom Stewart is a founder of System Concepts, a leading human factors consultancy based in London. He is chairman of the BSI Applied Ergonomics committee and of the ISO committee responsible for the ISO 9241 series of standards addressing computer hardware and software as well as usability and human centred design. He was project leader for the Human-Centred Design standard BS EN ISO 9241-210:2010 and the Human-Centred Organisation Standard BS ISO 27500:2016. He is a chartered psychologist, a past president of the Chartered Institute for Ergonomics and Human Factors and is currently deputy chair of the Council for Work and Health.

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