However excellent the functionality of the standard mouse, most of the time it is too small for the hand and its shape forces hand and fingers in an unnatural gripping position. It lacks comfort when used for extended periods. Therefore a group of mechanical engineers worked in collaboration with academics, re-designed the mouse, and invented the HandShoe Mouse range. The mouse comes in three sizes to ensure a comfortable fit for almost any user.
A reflective surface may cause pointer drift and jump to the screen edge. Put the HandShoe mouse on a non-reflective mouse pad, such as a fabric pad.
The HandShoe mouse is probably on a reflective surface. Put it on a completely non-reflective surface, such as a cotton mouse pad. If the mouse tracks properly on white printer paper, it is working properly. The mouse surface must be completely flat for proper tracking.
Please connect the charging cable to be sure the mouse has power. Press the little black button underneath your wireless HandShoe mouse (this sits under the QA sticker) and hold the button for 3 seconds. Let go of the button and click it once (the blue LED light should come on). Your mouse should now work.
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The estimated lead time for this item is displayed towards the top of the page, under the short description.
Unfortunately we're experiencing unexpected issues with our logistics partner, and deliveries may be delayed slightly. All orders will be processed in the order they are received.
If you have any questions, please feel free to contact our customer support team. We appreciate your patience and are doing our best to deliver all orders on time.
We will deliver the item(s) using a standard courier service. See our delivery charges ›
If you change your mind and your item is unused and in its original condition, we can give you a full refund when you return it within 30 days with your proof of purchase e.g. confirmation email or order number.
The goods must be returned during business hours, carriage paid, in perfect condition in their original packaging, with the Returns Note enclosed.
If you are returning an item because of an error on our part or because it is faulty/damaged, please contact us to advise when the item is packaged up and ready for collection.
If goods are returned due to a fault on the item, this will be tested and if faulty, a replacement will be issued. If no fault is found, the item will be returned back to you.
Please note that if you wish to exchange an item, you will need to return the original item for a full refund, then place a new order (which will include delivery costs again).
For more detailed information on our returns policy and any right you have to return goods under the Consumer Contracts Regulations 2013, please visit our 'Returns and refunds' page, accessed from the footer.
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