Careers at Posturite
Current job vacancies
Customer Service Adviser
We are looking for someone able to process customer orders accurately and efficiently whilst providing support and guidance to internal and external customers to achieve a swift resolution.
Applicants must have previous experience in a similar role along with strong Microsoft Office skills and the ability to use multiple systems.
We offer a competitive salary and a great place to work. This is a hybrid role meaning that there is the opportunity to work from both home and the office after an initial training period.
Duties:
- Answer all contact via email & phone promptly ensuring accurate information is provided and the customer’s enquiry is resolved professionally
- Regularly update customers on the progress of their enquiry or order until completion
- Ensure all customer account information and order details are accurately recorded on the required systems
- Accurately process returns, credits and replacements in line with company policy
- Monitor and clear Back Order and Returns Reports to ensure deadlines are met
- Promptly respond to enquiries from the sales teams to ensure prompt resolution
- Build strong relationships with customers and Posturite staff through regular communication
- Deliver the expected daily individual work output to achieve team objectives
Learning & Development Adviser – Head Office in Berwick – Part Time
This role will be responsible for designing, delivering and overseeing internal training courses, particularly in areas such new employee Onboarding and Induction, Line Management skills, Performance, Annual Appraisals and the introduction of a new Behavioural Framework. As well as ensuring compliance against mandatory annual compliance training and overseeing the annual Appraisal process.
Hours required - a minimum of 25 per week.
Credit Control Manager – Head Office in Berwick
Reporting to the Finance Director, the Credit Control Manager will be responsible for leading the Collections Team ensuring effective and timely debt collection.
Applicants must have experience in a similar role preferably with staff management experience. There will be an opportunity to work from home 1 day per week and build up flexi time after an initial training period.
Sports Graduates – Assessors – Peterborough & Lisburn - Northern Ireland
Applicants must live in either Peterborough or the Lisburn areas with physiology knowledge, a willingness to travel with a full driving licence.
Training will be given to carry out problem solving DSE workstation assessments for our clients and occasionally carry out repairs & product installations.
Assessors – Inverness, Swansea, North Wales & Exeter - Part Time
We are looking for applicants with physiology knowledge or physiotherapy/osteopathy/ ergonomics/ occupational health qualifications to carry out problem solving DSE workstation assessments for our clients and occasionally carry out repairs & product installations.
Applicants must live in the above areas and have a current full driving licence with willingness to travel.
These are part time roles for the equivalent of 3 days a week to meet our clients needs. There is flexibility around hours and days worked.
Duties:
- Carry out effective DSE and Reactive Workstation Assessments in person and remotely
- Write detailed reports recommending solutions
- Conduct chair set ups, desks, homeworker assessments, chair & desk repairs & assist with major installations as necessary
Installation Technicians - Preston & Tonbridge Areas
This role involves supporting our clients and our field-based employees with product installations, repairs, audits, training and other technical duties. The role requires significant travelling to customer homes and office buildings to build equipment or troubleshoot or fix existing problems with existing products. Applicants must have a full driving licence and willingness to travel with practical skills.
Our employees
We recognise that we are only as good as the staff we employ and that our success is due to the quality and team spirit of our employees. We know that people make it happen and that is the essence of our vision for the company. We expect our staff to be passionate about their jobs and to enjoy their work.
The customer service, buying, finance, administration, marketing and software development teams are based at our head office close to Berwick station in the beautiful South Downs National Park.
Members of our regionally-based sales and account management teams are the front line of our business. They look after work station assessments, provide customers with advice and training on ergonomic products and ensure that chairs, desks and other items of equipment are properly adjusted for the customer’s personal comfort once delivered. In-depth product and DSE assessor training is given to all new team members who are responsible for sourcing new clients and arranging presentations.
Privacy notice
Our Privacy Notices let you know how we collect, process and store personal data about you. Our Recruitment Privacy Notice is available for all job applicants to view, we also have a separate Consultant Privacy Notice for our consultants.
These Privacy Notices reflect our commitment to processing your personal data appropriately and lawfully in accorance with the UK Data Protection Act 2018 and UK GDPR.
Processing for the purpose of these Privacy Notices includes collecting, handling, storing, sharing, accessing, using, transferring and disposing of the information.
If you are unable to view the appropriate Privacy Notice, please contact us by email at [email protected] or by telephone on 01323 874278.
