Q: How do I adjust the back angle of my BodyBilt 2500/3500 chair?
There is a paddle on the right hand side of your chair with ‘BACK’ written on it. Lift this paddle to adjust the back angle of your BodyBilt. Release the paddle to lock in place.
Q: My gas stem seems a little stiff – is this normal?
Sometimes, over time, the gas stem can become a little stiff when trying to adjust the height. A quick and easy fix for this is using WD-40 or Vaseline. Apply a light layer of grease to the gas stem, then try adjusting the gas stem 3-4 times. The gas stem should now adjust easily.
Q: Can my seat slide forward?
On the left hand side of your chair there is a paddle with ‘SLIDE’ written on it. Lift this to adjust your seat to a comfortable position. Release the paddle to lock in. We recommend about 4 fingers width between the edge of your seat and the back of your knee.
Q: I have lumbar support in my backrest, how do I adjust this?
On the BodyBilt, the lumbar support comes with a lumbar pump. Use the pump to inflate the lumbar support to optimal comfort.
If you need to deflate your lumbar, simply push the button on the pump.
Q: My BodyBilt 2500/3500 chair didn’t come with a neck rest. Can I order one to add on myself?
The 5526/5526NAV chair comes with a neckrest. However the 5525/5525NAV doesn’t, so you cannot retro-fit a neckrest to this chair.
Q: How do I stop the rocking motion of my BodyBilt 2500/3500 chair?
There is a paddle on the right hand side of your chair with ‘TILT’ written on it. Push the paddle down to lock the tilt motion. To release the tilt motion, simply lift the paddle.
Q: We have hot-desking and I want to adjust the backrest height – how do I do this?
The backrest works on a ratchet system. Simply lift the backrest to your required height. If you would like it lowered, lift the backrest to the very top and it will drop down to the lowest setting.
Still having problems?
Please give our customer services team a call on +44 (0) 345 345 0010.