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Trish Riley

Trish Riley
HR & Recruitment Manager
+44 (0) 1323 874278
[email protected]

Current job vacancies

Customer Service Adviser

We are looking for someone able to process customer orders accurately and efficiently whilst providing support and guidance to internal and external customers to achieve a swift resolution. Applicants must have previous experience in a similar role along with strong Microsoft Office skills and the ability to use multiple systems.

We offer a competitive salary and a great place to work. This is a hybrid role meaning that there is the opportunity to work from both home and the office.

Duties:

  • Answer all contact via email & phone promptly ensuring accurate information is provided and the customer’s enquiry is resolved professionally.
  • Regularly update customers on the progress of their enquiry or order until completion.
  • Ensure all customer account information and order details are accurately recorded on the required systems.
  • Accurately process returns, credits and replacements in line with company policy.
  • Monitor and clear Back Order and Returns Reports to ensure deadlines are met.
  • Promptly respond to enquiries from the sales teams to ensure prompt resolution.
  • Build strong relationships with customers and Posturite staff through regular communication.
  • Deliver the expected daily individual work output to achieve team objectives.

Sports Graduate – Northampton, Leicester, Coventry, Huntingdon

We are currently looking for a graduate with a sports or sports related degree which must include physiology modules to train as a DSE Workstation Assessor. Applicants must be located in Leicester, Coventry, Huntingdon or Northampton areas with easy access to major routes.

This role will involve carrying out workstation assessments for our clients working in office environments. Writing reports is a key part of the role, providing advice and recommendations on the best solutions and equipment to our clients.

The right candidate will have excellent customer service and communication skills. Working from home the role involves being out and about visiting clients and carrying out assessments remotely along with report writing.

This is a full-time position, working Monday to Friday. All home office equipment will be supplied including an iPhone & laptop. Applicants must have a full driving licence.


Installation Technician - Surrey

We are looking for an Installation Technician to join our team installing & repairing office equipment and furniture to our clients in the Surrey and London areas. Applicants must be based in Surrey with easy access to major routes.

Our ergonomic products are delivered directly to our customers and include electric desks & adjustable chairs plus replacement chair gas stems and other equipment.

This role involves visiting our clients in the workplace to set up the equipment to the customers satisfaction and demonstrating the features. Applicants must have great customer service skills with experience of face to face customer contact and an aptitude for putting together flat packed items.

An interest in health & wellbeing would be an advantage. Hours are Monday to Friday mostly office hours 9am to 5.30pm with some early starts and late finishing times depending on client location.

Along with a competitive salary you will be provided with a company vehicle, phone and have all travel expenses paid. Applicants must have a clean Full UK Driving Licence.


Freelance Consultant Positions

  • Assistive Technology Trainers – London & Manchester
  • Health & Safety Consultant – North East
  • Ergonomic Consultant – North East
  • Psychologist – Dyslexia Cognitive Assessments
  • Psychologist – ADHD screening
  • Psychologist – ASC screening

Freelance Assessors needed for:

  • Glasgow & Edinburgh
  • Cambridge & Norwich
  • Hemel Hempstead & Oxford
  • Devon & Cornwall

Our employees

We recognise that we are only as good as the staff we employ and that our success is due to the quality and team spirit of our employees. We know that people make it happen and that is the essence of our vision for the company. We expect our staff to be passionate about their jobs and to enjoy their work.

The customer service, buying, finance, administration, marketing and software development teams are based at our head office close to Berwick station in the beautiful South Downs National Park.

Members of our regionally-based sales and account management teams are the front line of our business. They look after work station assessments, provide customers with advice and training on ergonomic products and ensure that chairs, desks and other items of equipment are properly adjusted for the customer’s personal comfort once delivered. In-depth product and DSE assessor training is given to all new team members who are responsible for sourcing new clients and arranging presentations.


Privacy notice

Our Privacy Notices let you know how we collect, process and store personal data about you. Our Recruitment Privacy Notice is available for all job applicants to view, we also have a separate Consultant Privacy Notice for our consultants.

These Privacy Notices reflect our commitment to processing your personal data appropriately and lawfully in accorance with the UK Data Protection Act 2018 and UK GDPR.

Processing for the purpose of these Privacy Notices includes collecting, handling, storing, sharing, accessing, using, transferring and disposing of the information.

If you are unable to view the appropriate Privacy Notice, please contact us by email at [email protected] or by telephone on 01323 874278.