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Market leaders In ergonomic products & services
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Careers at Posturite

WorkRite Customer Support – Head Office

We currently have an opportunity for a person with an aptitude for learning new IT systems along with great customer service skills to give first line technical support to our WorkRite clients and provide administration support to Account and Implementation Managers.

Duties are as follows:

  • Give first line support to our WorkRite customers via email, phone and live chat
  • Maintain and update all relevant CRM information
  • Prepare and send proposals to new clients
  • Process orders from customers
  • Liaise with the Account Managers and clients for the successful implementation of WorkRite system set ups and pilots
  • Assist with testing and validating of new systems
  • Prepare invoices and issue to customers
  • Liaise with Account Managers and clients to quote for bespoke client work
  • Schedule in bespoke client work and communicate with Development Team
  • Test and log technical bugs with our Development Team
  • Regularly updating help and support guides

Part time working (3 days per week) will be considered along with full time hours.


Quality Assurance Engineer – Head Office

As the leading UK Ergonomic company we specialise in improving the health, happiness and productivity of clients through a range of work place solutions. Working as a Quality Assurance Engineer you will work alongside our great software development and support team, providing real time feedback on quality. Primarily responsible for testing work output from the development team you will be instrumental in ensuring bug fixes and new features alike. You will also work closely with our customer support team, assisting with any issues or feedback.

Key responsibilities include:

  • Scoping, planning and scripting for test requirements based on technical documentation and new or existing work
  • Executing tests, both exploratory and scripted for new features, as well as providing issue verification and validation
  • Reporting any issues using JIRA bug tracking software
  • Completing test scripts, reporting results and making recommendations for further QA
  • Escalating major issues to the Product Manager and development team
  • Continually developing the automated test suite

Ideally you will have ISTQB certification and familiarity with test automation frameworks and issue tracking software. Familiarity with ASP.NET and C#/VB.NET would also be desirable but is not essential. With a keen eye for detail and excellent communication skills you will have a passion for the latest technologies to be one step ahead.


Consultants

We are currently looking for:

  • Coaches in the areas of Dyslexia, Dyspraxia, ADHD, Autistic Spectrum Condition, Anxiety and Depression - London, Manchester, Edinburgh/Glasgow, Birmingham and Sussex
  • DSE trained Ergonomic Assessors (Higher Level – Qualified Physiotherapists / Osteopaths) – Surrey, Hampshire , Cambridgeshire and the Midlands
  • Assistive Technology Trainer - Manchester & Birmingham
  • Dyslexia Diagnostic Assessor – Manchester, East Anglia & Bristol
  • Workplace Needs Assessor who must be able to cover Dyslexia, HI and VI assessments - Edinburgh/Glasgow, Birmingham, Manchester, London, East Anglia & Bristol
  • First Aid Trainer – London & surrounding areas
  • Fire Warden and Evacuation Chair Trainer – London, Midlands, South West & North of England

If you are interested in working with us please contact Trish Riley on 07500 332147 or email your CV and a covering letter to [email protected].


Privacy notice

Our Privacy Notices let you know how we collect, process and store personal data about you. Our Recruitment Privacy Notice is available for all job applicants to view, we also have a separate Consultant Privacy Notice for our consultants.

These Privacy Notices reflect our commitment to processing your personal data appropriately and lawfully in line with the General Data Protection Regulations (GDPR) 2018.

Processing for the purpose of these Privacy Notices includes collecting, handling, storing, sharing, accessing, using, transferring and disposing of the information.

If you are unable to view the appropriate Privacy Notice, please contact us by email at [email protected] or by telephone on 01323 874278.