Positiv Plus High Back (including armrests/headrest) - Black
Reasons to Buy
The estimated lead time for this item is displayed towards the top of the page, under the short description.
Unfortunately we're experiencing unexpected issues with our logistics partner, and deliveries may be delayed slightly. All orders will be processed in the order they are received.
If you have any questions, please feel free to contact our customer support team. We appreciate your patience and are doing our best to deliver all orders on time.
Delivery and installation options
We will deliver the item(s) using a standard courier service. You are responsible for the assembly and set up. We will provide assembly and set up videos and instructions to guide you through the process. See our delivery charges ›
Delivery, installation, set up and support
Our delivery partners will have you comfortably set up and familiarised with your products at the time of delivery. They’ll also take away and recycle the packaging. This option can be selected in the shopping basket page. Find out more about our delivery and installation service ›
Removal and recycling (chairs and desks only)
The recycling service can be added onto the delivery, installation, set up and support option at an additional cost. Choose this option if you would like your old chair or desk taken away when your new one is delivered. This option can be selected in the shopping basket page. Find out more about product removal and recycling ›
We offer a 30 day return policy on this item, providing the item is not damaged and standard options have been ordered. You must first phone the office to obtain a Returns Note and Number. The goods must be returned during business hours, carriage paid, in perfect condition in their original packaging, with the Returns Note enclosed.
For more detailed information on our returns policy and any right you have to return goods under the Consumer Contracts Regulations 2013, please visit our 'Returns and refunds' page, accessed from the footer.
Please note, non-standard options such as a coccyx cut-out or memory foam seat are non-returnable. For more information, contact us on +44 (0) 345 345 0010.
- High Back.
- Adjustable Armrests and neckrest included.
- Black Havana fabric.
- Unique ergonomic multi-featured seat system. Hinge-fronted to ease pressure on legs in reclined mode and offer additional seat tilt in forward mode. Telescopic hand-wheel seat slide adjustment with 78mm of movement.
- Sophisticated under-seat controls providing maximum adjustability for the user - Knee tilt with independent lockable controls for seat and backrest angles. Easy-access lever controls for seat height and bodyweight tension control.
- Modern contoured backrests with subtle curves - Provides excellent support for the lumbar spine.
- Unique Ergo-Slide height adjustment system - Easy, smooth control from the seated position.
- Replaceable moulded-foam seat cushions - Comfortable and durable. Easily replaced if damaged.
- Top action, safety gas lift rated to 23.6 stone (150 kg) - Allows height to be adjusted for different users.
- Inflatable lumbar panel - Additional support for the s-shape of the lumbar spine.
- Height and depth adjustable armrests - Functional forward-sloping armrests with soft-feel PU pads and 2-dimensional adjustment of height and depth.
- 5 year on structural parts.
- 2 year on moving parts and fabric.
- 1 year for 24 hour use.
- Seat height:
- 500-620 mm
- Seat width:
- 500 mm
- Seat depth:
- 440-525 mm
- Back width:
- 435 mm
- Back height:
- 610-690 mm
- Seat to top of armrest range:
- 157-230 mm
- Armrest to armrest width range:
- 430-530 mm
- 5 years on structural parts
- 2 years on moving parts and fabric
- 1 year for 24 hour use
Q: How do I adjust the back angle of backrest?
There is a lever on the right hand side of your chair with ‘Back Angle’ written on it. Pull this lever up to adjust the back angle of your backrest. Once in a comfortable position, release the lever to lock in place.
Q: My gas stem seems a little stiff – is this normal?
Sometimes, over time, the gas stem can become a little stiff when trying to adjust the height. A quick and easy fix for this is using WD-40 or Vaseline. Apply a light layer of grease to the gas stem, then try adjusting the gas stem 3-4 times. The gas stem should now adjust easily.
Q: Can my seat slide forward?
There is a seat slide wheel on the right hand side of your Positiv Plus. Pull the wheel outwards and turn clockwise to adjust the seat slide forward and anticlockwise to adjust the seat inwards. Once in the desired position, release the wheel to lock in place.
Q: I have lumbar support in my backrest – how do I adjust this?
On the back left hand side of your Positiv Plus there is a lumbar bulb. Pump the bulb to inflate the lumbar. If you wish to deflate the lumbar, press the valve button.
Q: My chair didn’t come with a headrest. Can I order one to add on myself?
Unfortunately, you can’t fit a headrest yourself. However, if you contact our customer services team on +44 (0) 345 345 0010, they will be able to assist in arranging an appointment for one of our install technicians to fix a headrest to your Positiv Plus.
Q: How do I stop the rocking motion of my chair?
There is a lever on the left hand side of your Positiv Plus with ‘Lock’ written on it. Simply push this down if you wish to lock the tilt action.
If you wish to have the tilt motion, simply lift the tab lever and rock backwards. This enables the tilt function to work.
Q: We have hot-desking and I want to adjust the backrest height – how do I do this?
On the bottom right of your backrest there is a backrest handle. Push this handle upwards and adjust the backrest to your desired height. Once comfortable, pull the handle downwards to lock in place.
Q: My seat pad is worn from years of use – can I just swap a new one for the old one?
You can swap the pads over. However, you will need to contact our customer services team on +44 (0) 345 345 0010 to arrange this, as this will need to be completed by one of our install technicians.
Still having problems?
Please give our customer services team a call on +44 (0) 345 345 0010.
Contact us about your seating project
Need more than one chair? However big or small your project is, we have a dedicated service to support you. Not only will you get expert advice, trials, delivery and set-up, but you’ll also benefit from great discounts on bulk orders.
To request a no-obligation quote, or to discuss your requirements further, please fill out our contact form and we will get back to you as soon as possible.